Privacy Policy
Effective Date: 1/20/26
Introduction
We apply the highest standard for your personal data. When you share your story with The Veteran’s Veteran, you are trusting us with details about your health, your service, and your future plans. We take that responsibility seriously. This document outlines exactly what we collect, why we need it, and how we protect it.
Information We Collect
To build a strategy that works, we need to see the full picture. We collect the following types of information to support your consultation:
- Personal Identity Data: Your name, email address, phone number, and mailing address.
- Service History: Your branch of service, rank, dates of service, MOS/Rate, and discharge status.
- Consultation Data: Notes regarding your medical conditions, previous VA ratings, and specific career goals. We only record what you voluntarily share during our sessions or via our intake forms.
- Technical Data: We may collect basic data like your IP address or browser type to ensure our website functions correctly on your device.
How We Use Your Information
We do not hoard data. We only use your information to execute the mission you hired us for.
- Consulting Strategy: We review your service and medical history to identify potential benefits and career paths.
- Communication: We use your contact details to schedule appointments, send invoices, and answer your questions.
- Service Improvements: We analyze anonymized data to see which website sections are most useful to our visitors.
We do not sell your personal information. Your email address and service history are not for sale to marketers, spammers, or third-party data brokers.
Data Protection Measures
We keep your digital files secure. Our systems use industry-standard encryption to protect your data during transmission and storage. Access to your personal file is restricted strictly to the members who are directly working on your case. We treat your folder as “Need to Know” only.
Third-Party Disclosures
Sometimes we use 3rd party tools to improve service efficiency. We may share limited data with trusted service providers who assist our operations, such as:
- Payment Processors: To handle credit card transactions securely.
- Scheduling Software: To book your appointments.
- Email Services: To send you confirmation messages.
These providers are contractually obligated to keep your information confidential. We will not share your data with law enforcement or government agencies unless required by a valid court order or subpoena.
Cookies and Tracking
Our website uses cookies (small text files) to remember your preferences and keep the site running smoothly. You can turn off cookies in your browser settings at any time, though some parts of our site might not work as well without them. We use these strictly for functionality, not to track your movements across the entire internet.
Your Rights
You own your data. You have the right to:
- Request Access: Ask us for a copy of the personal data we hold about you.
- Request Correction: Tell us if your information is wrong so we can fix it.
- Request Deletion: Ask us to wipe your data from our systems. We will comply, provided we do not need to keep specific records for tax or legal reasons.
Links to Outside Zones
Our website often links to external resources like VA.gov or other veteran support networks. Once you click a link and leave our site, our protection ends. We cannot control what happens on those other sites, so please check their privacy policies before entering your social security number.
Updates to This Policy
If we change our digital standard operating procedures, we will update this page. The date at the top will tell you when the last revision happened.
Contacting Privacy Command
If you have questions about how we handle your data or want to make a request regarding your information, contact us directly at drew@thevetsvet.com